Refund policy
A little peace of mind.
If Keymere is not right for you, get in touch within 14 days of your purchase.
Updated 1 November 2026
The 14-day policy
You can request a full refund within 14 days of purchase. This policy covers purchases through Keymere’s website checkout and its official Gumroad listing when those stores open.
How to request a refund
Email mohdabidph@gmail.com from your purchase email address. Include your order number or receipt and the payment provider. A brief reason is helpful for improving the app, but is not required for a request within the 14-day period. Do not send passwords, full card details or sensitive recordings.
What happens next
Requests are reviewed manually by Abid. Approved refunds are processed through the original payment provider where possible. Payment-provider and bank processing times vary. After an ordinary purchase refund, your paid license ends: stop using and uninstall that refunded copy.
Cashback is different
An approved cashback claim lets you keep using Keymere. It returns the actual amount paid for the qualifying purchase, including processing fees charged to you, without a fee deduction. Cashback has its own eligibility requirements and does not replace this refund policy.
Faulty or undelivered purchases
If your purchase is faulty, inaccessible or undelivered, contact mohdabidph@gmail.com, including after 14 days. Nothing in this policy limits mandatory consumer rights or remedies available under applicable law.